Every property is visited, inspected and filmed by EWS before it is listed. What you watch is what you arrive to.
Open to book now, every one visited and filmed by our own crew. Prices are the lowest open nightly rate, before taxes.
The nightly rate is the same as you would pay the property direct. What changes is what comes with it — and who answers when something needs handling at 2am local time.
Every trip booked through EpicWorldStays includes a suite of exclusive benefits — at no extra cost.
Six ways to stay, each held to the same standard. Every property in every category has been visited and filmed by the EWS team.
Short films made on location by our own crew. No agency stock, no owner-supplied footage, no rooms shot at a flattering angle you will never stand at.
Why work with EWS
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeEvery property below has been visited by an EWS producer and filmed by our own crew.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeVilla Saan sits on the headland above Kamala, forty metres of frontage looking west across the Andaman Sea — which means the sunset arrives in the pool rather than behind the house. The infinity edge runs the full length of the terrace, and the living pavilion opens onto it completely, so the distinction between inside and outside disappears from about four in the afternoon. Four en-suite bedrooms sit across two levels, each with its own sea view. Staff quarters are separate; the house comes with a cook, a housekeeper and a driver.
Kamala sits between Patong and Surin on Phuket’s west coast — close enough to reach either in under twenty minutes, far enough that the beach stays quiet. The village runs along a single road behind the sand: a handful of Thai kitchens, a market on Wednesdays, a dive shop. The villa sits on the headland at the northern end, reached by a private drive.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeSet on the Chelsea Embankment, this riverside address carries all the gravitas of its coveted SW3 postcode. Cheyne Walk is one of Chelsea’s most culturally storied streets, its properties punctuated by Blue Plaques commemorating renowned artists, writers and musicians. Behind one of its immaculate period façades sits a stylishly curated Grade II-listed family home, complete with an original mews house at the end of its garden.
Every rate below is what you pay — the tax, the property service charge and the local accommodation tax are already in it, and each is a line of its own in the breakdown. EWS extras apply to all three.
Three rooms, one kitchen. Residents book through their concierge; the dining room also takes outside tables.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeCapella Bangkok stands on the Charoenkrung bank of the Chao Phraya, in Sathorn. It holds 101 suites and villas, seven of them on the river, and every one opens onto its own outdoor space.
Our film runs 9 minutes 18 and was shot over three days on the Charoenkrung bank — the courtyard at six in the morning, service at Côte, and the last boat back across the water. Check in is from 3pm and check out is by noon.
Every rate below is what you pay — the property’s 10% service charge and 7% VAT are already in it, and each is a line of its own in the breakdown. Breakfast for two is in every rate.
Two rooms and a lounge. Residents book through their concierge; Côte also takes outside tables.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeA refined retreat with a kingsize bed, curated furnishings and a private ensuite. Floor-to-ceiling windows frame the view, while considered lighting and premium linens make every night effortless.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeReach out to us with any question or inquiry you have and we’ll do our best to get back to you as soon as possible.
Most travel platforms show you listings. We show you experiences. Every stay on EWS is brought to life through cinematic video—capturing the atmosphere, the light, the feeling of being there before you arrive. Inspired by the way people explore short-form video, we’ve reimagined how luxury travel is discovered:
Because choosing where to stay should feel inspiring, not overwhelming. Curated Without Compromise — we don’t aim to have the most listings. We aim to have the right ones. Each property is carefully selected based on:
Every property is reviewed against the same standards before it is listed. Built for the Modern Luxury Traveller, EWS is designed for those who value:
Whether it’s a penthouse overlooking the skyline, a beachfront villa, or a hidden architectural gem, every stay is chosen to elevate your journey. More Than a Travel Platform — EWS is not just where you book. It’s how you travel. Beyond stays, we are building a seamless experience around every trip—connecting you with:
Reach out to us with any question or inquiry you have and we’ll do our best to get back to you as soon as possible.
Our Vision — To become the world’s most trusted destination for exceptional stays. Not by being the biggest—but by being the most refined, the most considered, and the most inspiring.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeAt EpicWorldStays, we partner with a highly select group of exceptional homes, villas, and hotels across the world.
We are not an open marketplace. We are a curated collection. If your property meets our standards, we invite you to apply.
Built for guests who prioritise quality, design and experiences over price.
EWS is designed for guests who choose a stay on quality, design and experience rather than price.
Every property is presented through high-end, professionally produced video - capturing the true atmosphere and elevating how guests engage with your space.
Every EWS listing is built so guests can see what they are booking before they pay:
Unlike an open marketplace, your property sits within a small, selected collection of stays.
We work closely with each partner to ensure your property is presented to the highest standard.
We work with hotel groups, management companies and owners who run their own houses.
We list only properties that meet every one of our requirements.
To be considered, your property must demonstrate:
Every property that applies goes through the same four steps.
You send us the property, the rates and whatever media you already have. We reply within five working days either way.
We check ownership, licensing, insurance and the last twelve months of guest feedback wherever it is public.
We write to you by name and arrange the visit: a producer stays a night at the property at our cost and works through the standards checklist.
We agree the shot list, film the property at our cost, and the listing goes live once the edit is signed off.
Because when guests book through EpicWorldStays, they expect a level of quality that cannot be compromised.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeFor anything about a trip you have already booked, message your concierge — they will answer faster than this form. Everything else — press, partnerships, listing a property, or a question before you book — reaches the team here, and we reply within one working day.
Reach out to us with any question or inquiry you have and we’ll do our best to get back to you as soon as possible.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeEvery photograph here was taken at this property by our own crew. Shots we have not taken yet are shown as gaps, not filled with somebody else’s picture.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeNothing has been charged. Your card is authorised when you press the button below, and charged in full only when the property accepts. Your Epic reference is issued at that point.
Quote this reference to us. Quote the property’s own number at the front desk — they have never heard of ours.
Every stay we list in these places has been visited by an EWS producer and filmed by our own crew — which is why the list is short and why it grows slowly. Where nothing is open to book yet, we say so when you open the destination.
Somewhere you want that is not here? Tell your concierge — we source off-list.
Ask about a destinationOne named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeOne named person holds your trip from the moment you book until the day after you get home. Not a ticket queue, not a chatbot, not a different agent each time.
Flight times, transfers, the restaurant table that has to be booked eight weeks out, the car seat, the dietary note that has to reach the kitchen and not the front desk. They confirm each one back to you in writing.
They answer in the property’s own time zone. A late boat, a shut restaurant, a room that is not right — they take it up with the property so you do not have to have that conversation on holiday.
Anything left behind, any charge you did not expect, any refund owed. They close it out. One person, start to finish.
You get a name, a direct number and an email the moment a trip is confirmed.
The number is in your confirmation. Answered by the concierge desk during the property’s working day.
A direct line, not a switchboard. Out of hours it routes to the duty concierge covering your region.
For anything that needs a paper trail — changes, confirmations, invoices.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeA property joins EWS only after a producer has stayed in it. This is the list they work from, and it is deliberately hard.
You send us the property, the rates and whatever media you already have. We reply within five working days either way.
We check ownership, licensing, insurance and the last twelve months of guest feedback wherever it is public.
A producer stays a night at our cost, unannounced where possible. They work through the checklist below.
Listed, listed with conditions, or declined with the reasons written out. You can reapply once the conditions are met.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeWe bring our own crew, we shoot at our cost, and you keep the footage. Here is exactly what a shoot week looks like and what you are agreeing to.
A producer walks the property with you, usually the day before. We agree the shot list, the rooms, the light and anything that has to stay out of frame.
One or two days. A director, a camera operator, a drone pilot where permitted and a stylist. We work around occupancy — we do not close rooms you can sell.
Two to three weeks. You see a first cut and get one round of notes. Factual corrections are unlimited; taste notes are one pass.
The finished film, a stills set and vertical cut-downs for social. Delivered as files you keep, not a link that expires.
The finished film, the stills and the raw footage are yours to use anywhere — your own site, your own channels, other distribution. There is no exclusivity on your own property.
A non-exclusive, perpetual licence to use the film to sell stays at your property across EWS and its marketing. If you leave EWS we stop using it on request.
EWS carries the cost of the crew, the kit and the edit. The trade is the licence and a listing that converts, not an invoice.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeA direct line to a partnerships manager who knows your property by name, plus the practical things you need day to day.
Named contact, direct number and email, shared with you at signing. First response within four working hours.
A duty line covering your region, for anything happening with a guest in the building right now.
See the duty line
Statements on the 1st, payment within seven days. Queries go to the finance desk.
Contact finance
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeEverything a journalist needs in one place. For anything not here, the press desk answers within one working day.
For interviews, comment, review stays and fact checks.
Please mark your message “Press” and include your outlet and deadline.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeA small team, plus a film crew that travels. We hire slowly and we tell you where you stand at every stage.
Remote where the work allows it, in a room where it does not. Film work happens on location; desk work happens wherever you are.
A call, a paid piece of real work, then a day with the team. We tell you the outcome within a week of every stage.
A band published in the role, benchmarked to the market you work in. No negotiation penalty for taking the number offered.
We hire slowly and only when a job exists. When one opens it is posted here with the team, the location and the band, and applications open the same day.
If you film, host or run houses for a living, write to us anyway — people@epicworldstays.com.
Nothing that fits? Send us what you do and why EWS.
Get in touchOne named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeLast updated 17 September 2026. Epic World Stays Pte. Ltd., registered in Singapore.
Epic World Stays Pte. Ltd. (“EWS”, “we”) is a company registered in Singapore (UEN [to be supplied]), registered office [to be supplied]. These terms govern your use of epicworldstays.com and any trip you book through it.
When you book a trip you accept these terms, the Cancellation Policy and the Privacy Policy. If you book for other people you confirm you have their authority to accept on their behalf.
EWS is a platform on which you book stays. The stay itself is supplied by the property — the hotel, villa owner or operator named on your confirmation. Your contract for the stay is with that property. Our contract with you is for arranging your trip with the property, the concierge service and the EWS extras listed on your confirmation.
We film and inspect every property we list before listing it. We do not own or manage them and we are not responsible for the day-to-day running of the property. Where something goes wrong we will take it up with the property on your behalf.
Every price shown on EWS is the total you pay. Taxes, the property’s own service charge and any local accommodation tax are included in the figure you see before you reach checkout, and each is shown as its own line in the breakdown — we do not add mandatory charges at the last step. EWS charges you no booking fee and no service charge of its own; where a service charge appears it is the property’s, and it is already in the price. Every stay has a refundable security deposit, set by the property, and it is shown separately and clearly, outside the price.
If a price is displayed incorrectly because of an obvious error, we will tell you before taking payment and you may cancel without charge.
Your card is authorised when you book and charged when the property confirms, normally within 24 hours. 3-D Secure applies. Every stay has a refundable security deposit, set by the property and stated before you pay.
If you pay by card, the deposit is held as an authorisation on your card 24 hours before check-in. If your bank declines the card at that point, we ask you for another card before you arrive. The host has 7 days after check-out to raise a damage claim. If no claim is raised, the hold is released 7 days after check-out, and your bank may take a few more days to show it. If a claim is raised, it is released less any deduction the property has evidenced and we have accepted. If you pay by bank transfer, Apple Pay or international wire, you choose: pay the deposit with your trip, and EWS holds it. The host has 7 days after check-out to raise a damage claim. If no claim is raised, EWS refunds the deposit within 14 days of check-out. If a claim is raised, the deposit is refunded less any such deduction. Or give a card, and it is held and released as above.
Cancellation terms are set out in the Cancellation Policy and shown on the property page and your confirmation before you pay. Changes to dates, guest numbers or room type are requested through your concierge and depend on availability and the property’s own rules.
If a property cancels or cannot provide what was booked, we will offer you a comparable alternative of the same standard or better at no extra cost, or a full refund including anything you paid for extras. Where we cannot place you comparably and you have already travelled, we will cover reasonable additional accommodation costs up to [the value of the original trip].
Reviews must reflect a stay you actually had. We publish reviews unedited except to remove personal data, unlawful content or material that identifies staff. We may decline to publish a review we cannot tie to a trip. You keep ownership of what you write and grant us a licence to display it on EWS.
The films, photographs, text and design on EWS are owned by EWS or licensed to us. You may share a property link and its preview freely. You may not download, re-host or use our films or photographs commercially without written permission.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under English law.
Subject to that, our liability to you in connection with a trip is limited to the total you paid us for it. We are not liable for the acts or omissions of the property beyond the commitments we make in section 6, nor for losses that were not foreseeable when you booked.
Raise anything during your stay with your concierge, who will take it up with the property immediately. If you are not satisfied afterwards, write to [complaints@epicworldstays.com]. We acknowledge within two working days and aim to resolve within 28 days. If we cannot, you may refer the matter to [ADR provider to be appointed].
We may update these terms. The version that applies to your trip is the one published when you booked, and we keep a copy with your confirmation. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK or the EU, you keep the protection of the mandatory consumer law of the country you live in.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeLast updated 17 September 2026. Epic World Stays Pte. Ltd., registered in Singapore.
Epic World Stays Pte. Ltd. is the data controller for personal data collected through epicworldstays.com. Registered office [to be supplied]. Data protection contact: [privacy@epicworldstays.com]. [ICO registration number to be supplied.]
We share only what is needed, with:
We do not sell personal data, and we do not share it for other companies’ marketing.
Some of our suppliers and many of our properties are outside the UK. Where data leaves the UK we rely on UK adequacy regulations, or on the International Data Transfer Agreement or Addendum, with additional safeguards where needed. Ask us for a copy of the safeguards that apply to your trip.
You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent at any time.
Write to [privacy@epicworldstays.com]. We respond within one month. If you are unhappy with our response you can complain to the Information Commissioner’s Office at ico.org.uk.
Data is encrypted in transit and at rest. Access is limited to staff who need it for your trip and is logged. We test our systems regularly and will notify you and the ICO of a breach affecting you within 72 hours of becoming aware of it.
EWS is not intended for use by anyone under 18. We collect children’s names and ages only as part of a trip booked by an adult, and only so the property can prepare for them.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeLast updated 17 September 2026. Epic World Stays Pte. Ltd., registered in Singapore.
Every property has one of five policies, shown before you pay and on the trip page. Flexible: full refund until 7 days before, half until 48 hours. Standard: full refund until 30 days before, half until 14. Extended, for villas and exclusive use: full refund until 60 days before, half until 30. Peak, for festive dates: full refund until 90 days before, half until 60. Non-refundable: a lower rate, and nothing comes back.
On every tier, a stay booked 14 days or more ahead can be cancelled in full within 24 hours of booking, and one change of dates is free. Every deadline is shown as an exact date and time, in the property’s own time.
The refund line on the trip page shows exactly what comes back, before you press anything.
Full refund until 7 days before check-in. Half the stay refunded until 48 hours before check-in. Nothing after that.
Full refund until 30 days before check-in. Half the stay refunded until 14 days before check-in. Nothing after that.
Full refund until 60 days before check-in. Half the stay refunded until 30 days before check-in. Nothing after that. Used for villas and exclusive use.
Full refund until 90 days before check-in. Half the stay refunded until 60 days before check-in. Nothing after that. Used for festive dates.
A lower rate, and nothing comes back. The tier is stated on the property page before you pay.
Four things hold on all five tiers, without exception.
A 24-hour grace period. A stay booked 14 days or more before check-in can be cancelled in full within 24 hours of the property accepting it.
One free date change. Moving the dates once costs nothing. It is an edit to the same trip, so the Epic reference does not change.
Major disruption overrides everything. Where a stay cannot reasonably go ahead, the tier does not decide the outcome — see section 12.
Every deadline is an exact date and time, in the property’s own local time. It is shown on the property page, at checkout and on your confirmation.
Tell your concierge, or cancel from your trip confirmation. The cancellation takes effect from the moment we receive it, in the property’s local time. We confirm it in writing within the hour and set out exactly what is refunded and when.
Refunds go back to the card you paid with, within [10] working days of the cancellation being confirmed. Anything you paid for optional extras is refunded in full where the supplier can still be cancelled, and we tell you upfront if one cannot. The refundable security deposit is released, or refunded if you paid it with your trip, in full on cancellation.
Moving your dates is usually cheaper than cancelling. Your concierge will ask the property before you decide. Where the property agrees a move, any rate difference applies and no cancellation charge is taken.
You get a full refund, including extras, plus a comparable alternative at no extra cost where you want one. See section 6 of the Terms of Service.
Where a government restriction, a natural event or similar makes the stay impossible or unlawful, we will offer a full refund or a credit valid for [24] months, at your choice. This does not cover a change of mind, or travel you decide against where the property remains open and reachable.
We strongly recommend it, particularly on Non-refundable terms and for whole-villa trips. EWS does not sell insurance and does not receive commission on it.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the conciergeLast updated 17 September 2026. Epic World Stays Pte. Ltd., registered in Singapore.
A cookie is a small file stored on your device. We use them to keep the site working, to remember what you were doing, and — only with your consent — to understand how the site is used and to measure advertising.
These keep the site working and cannot be turned off. They hold your session, your search, your currency and language, and they protect the checkout against fraud. No consent is required for these.
These tell us which pages and films people watch and where people stop before they book. We use them only if you accept. Data is aggregated and retained for 14 months.
These measure whether an advert led someone to book and let us avoid showing you the same advert repeatedly. Used only if you accept, and never to build a profile of you for other companies.
You can change your mind at any time through the cookie settings link in the footer, or by clearing cookies in your browser. Turning off analytics and marketing will not stop you being able to book or change what you pay.
Our analytics provider, our payment provider (for fraud checks at checkout), our video host and our map provider. Each is listed with its purpose and retention in the cookie settings panel.
One named person for the whole trip — not a ticket queue. They hold your arrival times, your dietary notes, the chef you have booked and the driver’s number, and they answer in the property’s own time zone, before, during and after the stay.
Message the concierge