Epic World Stays Trust & Legal Stays Help
Trust & Legal

Our terms and policies, in plain words.

Everything that governs a stay booked through Epic World Stays — what we do, what the property does, how we use your data, and how to reach us. Each document opens with a short summary and shows its version and the date it took effect.

CompanyEpic World Stays Pte. Ltd., Singapore
Governing lawSingapore — your consumer rights where you live stay
Data protectionprivacy@epicworldstays.com
Documents11

These documents are drafts prepared for review by a Singapore-qualified solicitor. Each one is marked until the reviewed version is published here.

For guests · 01

Booking terms

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For guests · 02

Privacy notice

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For guests · 03

Cookie policy

Your choices on this device

Essential
Signing in, booking, security and remembering your choices. Always on.
Analytics (statistics)
A random visitor id so we can count visits and see which pages and films help. First-party only.
Maps
Loads map tiles from our map provider, which sees your IP address.

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For guests · 04

Review policy

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For guests · 05

How we rank

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For hosts · 06

Host terms

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For advisors · 07

Advisor terms

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About EWS · 08

Accessibility statement

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About EWS · 10

Sub-processor list

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About EWS · 11

Privacy complaints procedure

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Make a request or a privacy complaint

No account needed. We email you a link to confirm it's you, then a reference number and the date your answer is due. With an account, Your data in your account does the same.